Resend Policy

At All Teams Jersey Shop, we strive to ensure that every order reaches our customers in perfect condition. However, we understand that sometimes issues occur during transit.

We will resend your package at NO COST if:

  • Your package is seized by customs: If your order is intercepted and seized by customs during international transit, All Teams Jersey Shop will arrange a replacement shipment for you free of charge.
  • The package is lost in transit: If the tracking information shows that the package has been lost or if there has been no movement for an extended period beyond our standard delivery window, we will resend your items.
  • Items are damaged upon arrival: If you receive items that were damaged during shipping, please provide clear photos of the damaged products and the packaging to All Teams Jersey Shop customer service within 7 days of delivery.

Please Note:

All Teams Jersey Shop is NOT responsible for resending packages if:

  • The customer provided an incorrect or incomplete shipping address.
  • The delivery failed because the customer was not available to receive the package or failed to pick it up from the local post office.
  • The tracking shows "Delivered" but the customer claims they did not receive it (in this case, please contact your local courier first).

How to request a resend?

If you believe your order qualifies for a free resend, please contact the All Teams Jersey Shop support team via our "Contact Us" page or online chat with your order number and details of the issue.


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